Why your business should start recording business calls

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations. What are the benefits of call recording? Call recording has several advantages that make it a […]

How to disable AI in Windows and your browser

Microsoft and other tech companies have been integrating artificial intelligence (AI) into their products to make tasks easier and more efficient for users. For example, Microsoft’s Copilot is now a central feature of Windows, and Google’s search engine often displays AI-generated answers. While these tools can be helpful, they’re not always welcome, especially if they […]

Tips for keeping your business’s communications portal secure in hybrid workplaces

In hybrid work environments, a significant portion of communication between team members and with clients takes place on platforms like Microsoft Teams and Slack. This introduces new security risks, as employees may inadvertently share sensitive information or engage in conversations that could jeopardize company security. To mitigate these risks, businesses must prioritize implementing security measures […]

What’s next in healthcare IT? 4 Trends for 2025

Healthcare technology is advancing rapidly, and in 2025 we can expect even more groundbreaking developments. This year, AI-driven tools, cutting-edge telemedicine platforms, and other healthcare innovations are expected to improve patient outcomes, streamline operations, and tackle persistent challenges. In this article, we take a look at four key trends that will shape the future of […]

The hidden risks of SaaS for SMBs

Software-as-a-Service (SaaS) tools are revolutionizing the way small and medium-sized businesses (SMBs) operate, offering unparalleled convenience and scalability. But behind this ease lies a growing risk: cybersecurity vulnerabilities that could threaten a business’s future. Here’s why SMBs should pay attention to their SaaS security: SaaS usage is growing rapidly SMBs often rely on dozens of […]

How to choose the right server for your business

For modern businesses, servers are the backbone of operations, supporting everything from data storage to application hosting. However, choosing the right server isn’t always straightforward. This article will guide you through the key factors to consider when selecting one for your business. Understand your business requirements Start by understanding the unique demands of your business. […]

Essential criteria for selecting a VoIP headset

In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience. But with so many options available, how do you choose the […]

Microsoft 365 Copilot: Flexible purchase options for SMBs

Microsoft 365 Copilot offers a suite of tools powered by artificial intelligence (AI) that can revolutionize the way you work. From automating tasks to generating creative content, Copilot can help your team achieve more in less time. Discover three new ways to purchase Copilot and unlock its potential for your small or medium-sized business (SMB). […]

The top cloud computing trends for 2025

Cloud computing is an important component of modern business operations, thanks to its scalability, flexibility, and cost effectiveness in storing, managing, and accessing data. In 2025, cloud computing is projected to continue evolving, and here’s a quick breakdown of what businesses can expect. Hybrid and multi-cloud environments In 2025, more businesses are predicted to adopt […]

2025 Small business trends you need to know

With financial pressures weighing heavily on owners of small and medium-sized businesses (SMBs), adaptability and efficiency are more crucial than ever in 2025. Meeting customer needs while navigating economic uncertainty is no easy task, but staying ahead of emerging trends can make all the difference. In this article, we explore three key trends that will […]

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