We're rewriting the playbook for managed IT
Total security.Zero nonsense.All local support.
Security-first, proactive, and local - the opposite of the wait-for-it-to-break IT provider.
The MSP industry got comfortable.
We didn't.
Too many providers built their whole business around one routine: wait for something to break, open a ticket, apply a quick fix, move on. That worked when IT was a back-office cost. It doesn't work now.
To every business owner who's tired of thinking about IT,
IT issues are overwhelming, and you shouldn't have to face them alone. Downtime, security worries, unreliable support - our local experts take that weight off your shoulders so you can get back to growing your business.
That's the whole reason LetterNine exists. Call us and a local engineer answers - someone who knows your name, your setup, and what actually matters to your business.
Real local engineers · Cleveland & Charlotte One partner. The whole picture.
Your people, devices, Microsoft 365 tenant, security posture, backups, vendor access, onboarding, and documentation - managed as one environment, not a pile of tickets.
Managed IT & helpdesk
Fast help from real local engineers - on-site or remote.
Cybersecurity
Monitoring, MFA (a second check beyond your password), email security - all standard.
Cloud & Microsoft 365
Setup, security, and daily care for Microsoft 365 and cloud.
Backup & recovery
Backups we actually test, so a bad day never becomes a lost business.
Projects & vCIO
We guide the strategy and run the project end to end.
Compliance support
Practical help meeting HIPAA, PCI, and other requirements - no scramble.
Security isn't an add-on.
It's the foundation.
One weak password, one missed update, or one convincing phishing email is all it takes. We'd rather prevent that day than bill you to clean it up.
Security is not a tier you climb. Endpoint protection, patching, monitoring and response, multi-factor authentication, email security, tested backups and awareness training are all in the one package, for everyone. There is no version of us that leaves the security off and sells it back to you later.
Your team already uses AI. We make it safe.
Less stress, fewer surprises
“L-9 provides very efficient and effective service. We consider them a valued partner as opposed to a vendor.”
“We have had Letternine as our IT group for many many years. Phil and his team are great to work with. I get email updates of issues that may have occurred if we are not in the office. They are quick to respond first thing in the morning or anytime during the day. If something can not be fixed remotely, they immediately head to our office. They have even come in on a Sunday to make sure our systems were good to go for Monday AM. I highly recommend this group.”
“Fast and cordial. LetterNine gets the job done right, and quickly.”
“I give them my problems. They make them go away. They might get a score of eleven if they were to bring donuts every once in a while. (hint hint)”
“Tyler was super-fast in getting my laptop setup correctly with both my email addresses. In addition, we were able to reset passwords and get me on my way. I love that they can connect from anywhere and get it done!”
“Letternine always responds to my tech issues promptly and they always fix the issue. They are also always very kind and patient-especially Peter. I would recommend this company to anyone!”
“Prompt assistance!”
“They are responsive to the needs of the company along with the individual needs. They quickly respond to support emails and correct the issues when they arise.”
One package. No surprises.
One package, not a ladder of tiers. Everything in it is required by our technology standards, so there is nothing to decline and no "upgrade for security" conversation later.
- Per workstationMonitoring, patching, endpoint protection, asset management, help desk and documentation
- Per personEmail security, Microsoft 365 backup, security awareness training and AI governance
- Per server, site or tenantServer management, network management and Microsoft 365 tenant administration
Cleveland & Charlotte.
Local, and on-site when it counts.
Ready for IT that's
actually managed?
Free assessment. Real local engineers. A one-year agreement, not a multi-year lock-in.
With confidence, the LetterNine team